Frequently Asked Questions
Everything you need to know about shopping with Swoon Boutique.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days to arrive at your doorstep in the continental US.
What is your return policy?
We accept returns for store credit on unworn, unwashed items with tags attached within 14 days of purchase. Please note that sale items and accessories are final sale.
Do you offer local pickup in New Orleans?
Yes! You can select 'Local Pickup' at checkout to collect your order from our Magazine Street boutique during regular business hours.
How do I know what size to order?
Since we curate pieces from various designers, sizing can vary. We include specific fit notes in each product description and provide a general size guide on our website.
Can I change or cancel my order after it's placed?
We strive to process orders quickly, so please contact us at [email protected] immediately. Once an order has been fulfilled, we are unable to make changes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Shop Pay installments for your convenience.